软环境ruǎnhuánjìng指物质条件以外的环境,如政策、法规、管理、服务、人员素质等方面的状况{soft environment; environment other than material conditions, as policies, laws and regulations, administration, services, qualities of personnel, etc.}: 提高办事效率,改善投资～。{Increase work efficiency and improve the soft environment for investment.}